General
Information
We have an unconditional return policy refunding the purchase price and shipping
charges to your destination for items returned to us in their original condition.
Please see our return policy described below. If you cannot find answers
to your questions here, please feel free to email us.
Return Policies
ALL BABY PRODUCTS
All purchases are covered by a 30 day 100% Money Back Guarantee including the
shipping charges to your location. Within thirty-days following your receipt
of items purchased from this website, you may return the items to us, for any
reason for a full refund. We will process your return promptly and will remit
your refund in the same form of payment originally used for purchase within thirty-
business days of our receiving your return.
MIRACLE BLANKET:
100% SATISFACTION GUARANTEE!
Due to a 99.5 satisfaction rating among thousands of customers, we receive incredibly
few returns; therefore, we can afford to offer the most aggressive and simple
guarantee you have ever seen.
1. No restock fee
2. No "Return Authorization Code",
3. No garbage,
4. No catch,
5. NO SMALL PRINT
Instructions to Exchange:
If you order a Miracle Blanket and you are not happy with it for ANY REASON WHATSOEVER,
we will refund 100% of your purchase including shipping within 30 days of your
purchase (even if the reason for your return is that you did not like the look
of the label!).
If your blanket has any type of defect or damage OF ANY KIND, we will replace
the blanket within 60 days of purchase. If you need a replacement, we will let
you keep the original until the replacement arrives – it is very hard to
live without the blanket while waiting for the replacement. If you decide to
keep the original blanket, we will bill your credit card for $25.00 for the used
blanket if we have not received the return 30 days after you receive the replacement.
We like to get the old ones back because we donate them to charity.
The
only reason we would reject a return: If you use the Miracle Blanket, and like
it, but your baby grows out of it after successful use (yes, we actually get
those) we will not refund your money or send a replacement. WARNING: All babies
eventually outgrow the Miracle Blanket. :)
Instructions to Return:
1) Within 30 days of delivery of the blanket, send the blanket back to our office
(or come by in person):
SPOT 4 TOTS LLC
C/O Foster Care Donations
3271 Heatherfield Court
Newbury Park, CA 91320-5023
2) Include a note stating the name on the credit card used for the
purchase and your phone number. Also, mention that you would like
a refund. Note: Although
it is not required, we would love to know the reason for the return.
Instructions for Replacement due to Manufacture Defects:
At any time in the future, email us at customerservice@spot4tots.com, or write
us at the address above. Include a picture of the blanket and the problem.
We will send out a replacement right away. If we have not received the defective
blanket back within 60 days - because you have decided to keep it - we will
bill
your credit card an additional $25.00. Note: We repair the used blankets and
donate them to charity.
We at Spot4tots have the strongest commitment to quality and service you will
find anywhere. Our research has shown that similar products cannot come close
to the convenience, ease of use, effectiveness and quality of the Amazing Miracle
Blanket.
We want to bear all the risk so you don't have to. Rest assured that you are
completely covered when you shop at Spot4tots.com